Privacy Policy CAVEO

Purpose of the Privacy Policy

The operator of the website www.caveo.ch (hereinafter "Caveo Website") and the platform www.caveo.ch (hereinafter "CaveoApp") is Caveo AG in 8952 Schlieren, Zurich (hereinafter "Caveo").

Caveo respects the privacy and personal sphere of the users. The protection and the legally compliant collection, processing, and use of personal data are therefore an important concern for Caveo. It adheres to the applicable data protection requirements and regulations.

This Privacy Policy outlines how Caveo handles personal data (hereinafter "Data") and explains in particular which Data of the visitor of the Caveo Website (hereinafter "User") is processed by Caveo and for which purposes this Data is processed. It also informs how collected data can be checked, corrected, or deleted.

The protection of the User's Data is of utmost importance to us, which is why the processing of Data is carried out in accordance with the applicable data protection laws, such as the EU General Data Protection Regulation (hereinafter abbreviated as "GDPR"), in particular Art. 6 Para. 1 EU-GDPR, and the Swiss Federal Act on Data Protection of June 19, 1992 (hereinafter abbreviated as "FADP"), in particular Art. 6 et seq. FADP. This Privacy Policy is based on the terms used in the GDPR and the FADP (hereinafter also "Applicable Data Protection Law") and is guided by their provisions. Caveo is also responsible for the requirements and concerns regarding data processing for persons residing outside of Switzerland.

This Privacy Policy does not extend to any external links that lead to third-party offers. The privacy policies of the respective provider apply to these offers.

Data Controller

The Data Controller for the processing of Data is:

  • Caveo AG
  • Wiesenstrasse 10a
  • 8952 Schlieren
  • Switzerland
  • hello@caveo.ch
  • Data Protection Officer: Chantal Heinis Hiroz

Personal Data

Caveo respects the User's privacy and will not collect any personal data (such as name, address, email address) unless this is provided voluntarily and with the User's consent (for example: first name, last name, address, mobile number or email address) and processed for the purpose described below.

Use of Data when using the Website

When accessing the website, even during purely informational use or viewing of the website, the internet browser automatically transmits data for technical reasons to ensure correct display, stability, and security.

The following data is stored separately from other data that may be transmitted to us:

  • IP address
  • Date and time of access
  • Access status/HTTP status code
  • Browser type/version/language
  • Operating system used
  • URL of the previously visited website
  • Amount of data transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

This data is stored, in particular, for technically necessary reasons. Furthermore, this data is only stored for a limited time in order to initiate a derivation to personal data in the event of unauthorized access or attempted access to our cloud solution. The processing of the data described in this paragraph takes place in compliance with the principle of legality, the principle of correctness, the principle of proportionality, the principle of transparency, and the principle of purpose limitation, and is carried out with the User's consent, taking into account the Applicable Data Protection Law.

Use and Processing of Personal Data

Data transmitted by the User to Caveo may be used by Caveo as follows:

  • For marketing purposes, specifically to better understand the needs of users and to improve Caveo's services.
  • To provide Caveo's services within the framework of the business relationship with the User.

For this purpose, Caveo may also send the data transmitted by the User to Caveo's sales and cooperation partners domestically and abroad. No other persons will be informed of the User's data. Access to Data is limited to those employees, sales, and cooperation partners who need to know and process this data. The persons and companies concerned are obliged to maintain confidentiality and comply with the Applicable Data Protection Law. The processing of the Data as described above takes place in compliance with the principle of legality, the principle of correctness, the principle of proportionality, the principle of transparency, and the principle of purpose limitation, and is carried out with the User's consent, taking into account the Applicable Data Protection Law.

Cookies

When the User visits the Caveo Website or the CaveoApp, information may be automatically stored on their computer. This happens in the form of so-called "cookies" or a similar file, which helps Caveo in various ways to recognize the User and serves to present the digital offer in a more user-friendly and effective manner. Most browsers allow cookies to be deleted, their installation to be prevented, or a warning to be generated before a cookie is installed. The User can find further information on this in the browser instructions. Caveo will use automatically stored information exclusively for statistical evaluations and, in particular, will not link it to any data that may have been provided to Caveo.

Web Analysis Services

Caveo uses the following web analysis services from third-party providers to evaluate the use of the Caveo Website / CaveoApp, to which data may also be transmitted within the scope of using these services.

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies," text files that are stored on the users' computers and enable an analysis of the use of the website. The information generated by the cookie about the use of this website (including the users' IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate the use of the website / platform by the users, to compile reports on website activity for the website operators, and to provide other services related to website use and internet use. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will in no case associate the users' IP address with other data held by Google. Users can prevent the installation of cookies by setting their browser software accordingly ; however, Caveo points out to users that in this case, not all functions of the Caveo Website / CaveoApp may be fully usable. By using the Caveo Website / CaveoApp, users agree to the processing of the data collected about them by Google in the manner described above and for the purpose named above.

Caveo also uses Application Insights, a web analysis service provided by Microsoft Corporation (hereinafter: "Microsoft"). Application Insights is based on Microsoft's Azure database application. Application Insights also uses cookies, which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Microsoft server in the USA and stored there. On behalf of Caveo, Microsoft will use this information to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website use and internet use to the website operator. This use is anonymized or pseudonymized. You can find more information about this directly from Microsoft.

Social Plug-ins

We have implemented social plug-ins from Facebook, Instagram, LinkedIn, and Twitter on our website. You can recognize the provider of the plug-in by the marking on the box above its initial letter or the logo. We use the so-called two-click solution. This means that no personal data is generally passed on to the providers of the plug-ins during the purely informational visit to our website. We offer you the option to communicate directly with the plug-in provider via the button. Only when you click on the marked field and thereby activate it does the plug-in provider receive the information that you have accessed the corresponding website of our online offering. Data transfer occurs regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected by us is directly assigned to your existing account with the plug-in provider. If you press the activated button and, for example, link the page, the plug-in provider also stores this information in your user account and publicly shares it with your contacts. The legal basis for the use of the plug-ins is Art. 6 Para. 1 lit. a and f) EU-GDPR as well as Art. 6 et seq. FADP. Via the plug-ins, we offer you the opportunity to interact with social networks and other users, so that we can improve our offer and make it more interesting for you as a user. The plug-in provider stores the data collected about you as usage profiles and uses these for the purposes of advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) to display needs-based advertising and to inform other users of the social network about your activities on our website. You can find further information on the purpose and scope of the data collection and its processing by the plug-in provider in the privacy policies of these providers communicated below. There you will also receive further information on your rights in this regard and setting options for protecting your privacy.

We have listed the addresses of the respective plug-in providers and URLs with their data protection notices below:

Links to Social Media Networks

In addition, you will find links to social media networks such as Facebook, Twitter, YouTube, and LinkedIn on our website. These are not social plug-ins provided by the social media provider that transmit data to the provider immediately upon loading the page without the users being able to influence this. Behind the buttons to the social media networks is merely a link to the social media network, including the transfer of the website to be shared. No user data is transmitted from the website to the social media network. If you are already logged into the corresponding social media service at the time of clicking the button, the share dialog recognizes this so that you can share the content directly. If this is not the case, you will be prompted to log into the social media network. From this point on, you are on the website of the respective social media network.

You will find information on the data processing of the respective providers below:

Security Measures

Caveo provides security measures to prevent loss, misuse, or alteration of information and personal data. The User is aware that transmissions over the internet are not secure. Once Caveo has received the transmitted information, it is appropriately secured on the servers.

User Rights

In order to show the User all options within the framework of the collection and use of the information or data, Caveo draws the User's attention to the rights they are entitled to in this context, based on the Applicable Data Protection Law. For this purpose, our Data Protection Officer is also available to the User if required.

  • Right of Access

    • The User can request information about how, by whom, for what purposes, and under what conditions their data is collected and used. If providing the information involves disproportionate effort, Caveo may require the User to bear an appropriate share of the costs.
  • Right to Rectification

    • Caveo does not want to pass on incorrect or outdated information in the context of using data, for example, to prevent misunderstandings or possible damage. Therefore, the User has the option to update or correct the information and data at any time.
  • Right to Restriction of Processing

    • The User can request that we only use their data to a limited extent. This means that the data is still stored, but may only be used under limited conditions (e.g., for asserting legal claims).
  • Right to Object

    • If we collect and use information and data based on legitimate interests, the User has the right to object to the use of the data.
  • Right to Erasure

    • Last but not least, the User's data will be deleted if it is no longer required for the purposes named here and if we have no retention obligations. However, should the User believe that there is no legal reason for further storage, they can assert their right to erasure of the data. There is a legal period of 30 days for us to carry out the deletion of the data.
  • Right to Data Portability

    • The User also has the right to data portability with regard to all data that they have provided to us. This means that we will provide this data to the User in a structured, common, and machine-readable format.

Caveo is obliged to verify the User's identity for such requests regarding User rights. Requests can therefore only be processed if a suitable proof of identity (copy of ID card or similar) is enclosed. If the provision or transfer of data leads to disproportionate effort, Caveo can demand an appropriate share of the costs from the User.

Amendment of the Privacy Policy

Caveo reserves the right to amend this Privacy Policy at any time within the framework of the legal requirements.

Accessing the Privacy Policy

The User can access, save, and print this Privacy Policy at any time.

Schlieren, December 2025

Privacy Policy - Data Protection | Caveo AG